Partner
Troque Commerce
Latest version
0
.x
Compatibility
Any VTEX store
Setup Effort
No development required
Support
Troquecommerce
·
by
Troque Commerce
Overview
We optimize your customer service team's time and increase customer satisfaction during the exchange and return process.\nFrom opening the protocol, generating and tracking reverse logistics, to finalizing refunds via reversal or exchange voucher, all in an integrated and automated way.
Features
- 24-hour Exchange Center
- Automate validation of Exchange and Return Policy
- Manage reverse logistics manually or automatically
- Refund or create shopping vouchers with one click
- Size exchange with integrated stock reservation
- Retention Module to convert returns into credit in the customer's account
- Integrated Return Invoice Generation with various ERPs
- Graphs for management and monitoring
- NPS for consumer satisfaction measurement
Pricing
Screenshots
